SUBSCRIPTION OPTION

Registered users have the option to sign up for the ‘HealthKattaa Privilege Subscription’ as ‘Family/Group’ to become a Service Receiver, which grants them exclusive access to advanced functionalities and advantages.

The pricing for subscriptions is subject to variation depending on factors such as geographical location & number of service receivers as per option available on Platform.

The Platform will provide Subscribed Service Receivers with access to the information of healthcare sector service providers. This includes clinics, hospitals, doctors, therapists, healthcare practitioners, diagnostic centres, paramedic centres, surgical stores, and spectacle stores, which are registered & subscribed under ‘HealthKattaa Privilege Subscription’ program.

SUBSCRIPTION PROCESS

1. Within the 'HealthKattaa Privilege Subscription' section, particularly under the Family/Group option, users are presented with a seamless pathway to access subscription options with convenience. Within this section, users are prompted to select the desired number of family/group members to be added, within the available range offered by the platform. Upon selection, users are subsequently directed to a summary of their chosen options, inclusive of comprehensive details regarding the corresponding charges and the payable amount. By engaging the 'Payment' option, the platform seamlessly transitions to the designated payment gateway. Following the successful realization of payment, users are automatically directed to their respective profile page.

2. To optimize the efficient management of subscribed plans, we have diligently established a user-centric system. Users are expected to diligently populate their profile page information within the stipulated timeframe. The administration and manipulation of subscriptions are made accessible through the profile page's navigational options. These sections offer a diverse array of choices thoughtfully designed to enhance the streamlined management of the selected subscription.

3. Commencing on the seventh day subsequent to the subscription date, the subscription period officially commences. During this timeframe, users are expected to complete their profile information. This designated interval serves to provide ample time for the completion of profile details, system setup, and profile activation. In consideration of these factors, we kindly urge users to promptly furnish their profile information during this period, ensuring maximum utilization of the subscribed services.

4. To access subscriptions for any designated Group member, users can conveniently use the provided barcode on their profile page or retain their mobile number for reference while engaging with service providers through the platform.

BILLING AND PAYMENT

1. The Platform accepts the following payment methods: You can choose your desired mode of payment, like via Debit card, Credit Card, Internet Banking, UPI, etc as in available through the Payment Gateway on HSPL Platform.

2. Payments made through the Platform will be processed securely using the selected payment gateway. The specific payment gateway may vary based on user preference and availability in the respective regions.

3. The Subscriber is required to provide accurate payment information

4. The Subscriber agrees to receive invoices as per the specified billing cycle, which could be on a monthly, annual, or any other frequency chosen by HSPL. This billing cycle, including its amount or duration, may be subject to modification or alteration during subsequent renewals, with or without prior notice.

5. The payment for renewals must be made by the specified due date to have uninterrupted services.

6. In the event that a payment is not made on time, the Company retains the authority to suspend or terminate the subscription, restrict access to the subscribed services, or apply late payment fees or interest charges in accordance with legal regulations.

7. The Platform may charge transaction fees for the use of its services. The applicable fees will be clearly stated before the payment process is initiated. Users are responsible for any additional fees imposed by the chosen payment gateway, such as transaction processing fees or currency conversion fees.

CANCELLATION AND REFUNDS

1. Subscribers have the option to terminate their subscription at any given time by adhering to the prescribed cancellation process found on our Platform.

2. Refunds for transactions made on the Platform will be handled in accordance with our Refund Policy, which can be found on our Platform.

3. Should a dispute arise between the Service Provider and the Service Receiver, the Platform will serve as a mediator to facilitate communication and seek resolution. However, it's important to note that HSPL is not accountable for the direct resolution of issues among platform users. Users are encouraged to articulate their concerns through the designated feedback form, particularly following visits or services obtained from Service Providers. Additionally, users have the avenue to express their concerns by means of an email addressed to support@healthkattaa.com.

ACCOUNT MANAGEMENT

1. The Subscriber bears full responsibility for upholding the security and confidentiality of their account login credentials, including username and password.

2. The Subscriber is obligated to refrain from disclosing their account credentials to any external entities and must implement appropriate measures to prevent unauthorised access to their account.

3. The Subscriber is obligated to utilise the account and its related services solely for legal purposes and in adherence to relevant laws, regulations, and the Subscription terms and conditions.

4. The Company retains the authority to suspend or terminate the subscriber's account if there is any breach of this clause or if there is a reasonable belief of unauthorised or fraudulent activity.

ACCOUNT SECURITY

1. The Platform employs industry-standard security measures to protect Subscriber and Payment information. However, the Platform cannot guarantee absolute security of user data and disclaims liability for any unauthorized access or breaches of information.

COMPLIANCE WITH LAWS

1. The Subscriber acknowledges and agrees to adhere to all relevant laws, regulations, and legal obligations pertaining to the subscription and utilisation of associated services.

2. The Subscriber acknowledges their obligation to remain informed about any modifications or revisions to pertinent laws and regulations that might impact their utilisation of the subscription services.

3. The Platform reserves the right to request additional information or documentation from users to verify their identity and ensure compliance with relevant laws and regulations.

MODIFICATION OF SUBSCRIPTION POLICY

1.The Platform reserves the right to modify or update this Subscription Policy at any time. Users will be notified of any changes via email or through the Platform.

2.Continued use of the Platform after the effective date of the modified Subscription Policy will indicate acceptance of the updated terms.

Please note that this Subscription Policy is part of our overall Terms of Service, and by using the Platform, you agree to comply with both the Subscription Policy and the Terms of Service.

DISCLAIMER OF WARRANTIES

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM ARE AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER HEALTHKATTAA SERVICE PRIVATE LIMITED NOR ANY PERSON ASSOCIATED WITH HEALTHKATTAA SERVICE PRIVATE LIMITED MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

LIMITATION ON LIABILITY

IN NO EVENT WILL HEALTHKATTAA SERVICE PRIVATE LIMITED, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, PRACTIOTONERS, EMPLOYEES, REPRESENTATIVES, ASSOCIATES, CHHANEL PARTNERS, CHANNEL ASSOCIATES, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY PLATFORMS LINKED TO IT, ANY CONTENT ON THE PLATFORM OR SUCH OTHER PLATFORMS OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER PLATFORMS, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.