SUBSCRIPTION OPTION

1. The HealthKattaa Privilege Subscription is available for healthcare service providers, including clinics, hospitals, super specialty hospitals, multi-specialty hospitals, diagnostic units, paramedic and therapist services units, surgical stores and spectacle stores, healthcare items provider units, & healthcare information providing organization Registered users in these categories can subscribe to this service.

2. The pricing for subscriptions is subject to variation depending on factors such as geographical location, the specific nature of the services offered & number of those services.

3. The subscription enables the Service Providers to showcase their services, healthcare item details, and the offerings available through the HealthKattaa Privilege Subscription on HelathKattaa Platform.

SUBSCRIPTION PROCESS

1. Under the section named 'HealthKattaa Privilege Subscription,' for ‘service providers’, the registered users who are Service Providers are offered a user-friendly interface that enables easy navigation through various subscription categories and services available for subscription. To access these pertinent subscriptions, users are required to select their preferred options from the provided menus within this section. Upon selection, users will be redirected to a summary of their chosen options, along with details of the corresponding amounts payable. Upon clicking the 'Payment' option, the platform will seamlessly guide users to the payment gateway. Following successful payment, users will be directed back to their profile page.

2. To ensure streamlined management of the subscribed plans, we have implemented a user-centric system. Users are required to complete their profile page information within the stipulated time frame. Efficient management and customization of subscriptions can be effectively carried out by accessing the "My Subscribed Plan" section on the user's profile page. This section offers an array of options meticulously designed to enhance the user's control over their subscribed plans.

3. Commencement of the Subscription Period: The subscription period takes effect on the fifteenth day subsequent to the subscription date. During this period, service providers (users) are required to finalize their profile details within seven days from the subscription date. Subsequently, our team engages in the profile activation process, which may take up to seven days to ensure the accurate and complete integration of the provided information. The inclusion of this waiting period is intended to allocate sufficient time for profile completion, setup, and activation. During the designated seven-day profile completion period, we earnestly request users to promptly furnish their profile information, thus optimizing their utilization of the subscribed services.

BILLING AND PAYMENT

1. The Platform accepts the following payment methods: You can choose your desired mode of payment, like via Debit card, Credit Card, Internet Banking, UPI, etc as in available through the Payment Gateway on HSPL Platform.

2. Payments made through the Platform will be processed securely using the selected payment gateway. The specific payment gateway may vary based on user preference and availability in the respective regions.The Subscriber is required to provide accurate payment & billing information.

3. The Subscriber consents to being invoiced in accordance with the designated billing cycle, which may be monthly, annually, or as otherwise opted & as offered by HSPL. This cycle may be modified / change at next renewals in terms of amount or duration, with / without notice.

4. The payment for renewals must be made 15 days prior to end of existing subscription period or as per any other specified due date to have uninterrupted services.

5. In the event that a payment is not made on time, the Company retains the right to suspend or terminate the subscription, restrict access to the subscribed services, or apply late payment fees or interest charges in accordance with legal regulations.

6. The Platform may charge transaction fees for the use of its services. The applicable fees will be clearly stated before the payment process is initiated. Users are responsible for any additional fees imposed by the chosen payment gateway, such as transaction processing fees or currency conversion fees.

CANCELLATION AND REFUNDS

1. Subscribers have the option to terminate their subscription at any given time by adhering to the prescribed cancellation process found on our Platform.

2. Refunds for transactions made on the Platform will be handled in accordance with our Refund Policy, which can be found on our Platform.

3. In cases where a dispute arises between the Service Provider and the Service Receiver, the Platform will serve as a communication medium to aid in addressing and resolving the matter. It's important to note that HSPL does not assume responsibility for the resolution of issues that may arise among platform users. Users are encouraged to bring their concerns to our attention through the designated feedback form, particularly following visits or services obtained from Service Providers. Additionally, users can choose to voice their concerns by sending an email to support@healthkattaa.com.

ACCOUNT MANAGEMENT

1. The onus of safeguarding the security and confidentiality of account login credentials, encompassing both username and password, rests entirely with the Subscriber.

2. The Subscriber is under an obligation to abstain from divulging their account credentials to external parties and is further required to enact appropriate measures to avert any unauthorized access to their account.

3. The Subscriber is duty-bound to employ the account and its associated services exclusively for lawful purposes and in strict compliance with pertinent legal statutes, regulations, and the terms and conditions governing the subscription.

4. The Company retains the prerogative to suspend or terminate the subscriber's account, should any violation of this provision occur or if there exists a reasonable suspicion of unauthorized or fraudulent conduct.

ACCOUNT SECURITY

The Platform employs security measures in line with industry standards to safeguard Subscriber and Payment information. Nevertheless, it's important to note that while rigorous efforts are undertaken, absolute security of user data cannot be assured. In this regard, the Platform disclaims liability for any instances of unauthorized access or breaches of information.

COMPLIANCE WITH LAWS

1. By subscribing, the Subscriber explicitly acknowledges and commits to complying with all applicable laws, regulations, and legal obligations concerning the subscription and the utilization of associated services.

2. The Subscriber acknowledges their responsibility to stay informed about any alterations or updates to pertinent laws and regulations that might have an effect on their utilization of the subscription services.

3. The Platform retains the authority to solicit supplementary information or documentation from users for the purpose of verifying their identity and ensuring conformity with pertinent laws and regulations.

MODIFICATION OF SUBSCRIPTION POLICY

1.vThe Platform reserves the right to modify or update this Subscription Policy at any time. Users will be notified of any changes via email or through the Platform.

2. Continued use of the Platform after the effective date of the modified Subscription Policy will indicate acceptance of the updated terms.

Please note that this Subscription Policy is part of our overall Terms of Service, and by using the Platform, you agree to comply with both the Subscription Policy and the Terms of Service.

DISCLAIMER OF WARRANTIES

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM ARE AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER HEALTHKATTAA SERVICE PRIVATE LIMITED NOR ANY PERSON ASSOCIATED WITH HEALTHKATTAA SERVICE PRIVATE LIMITED MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

LIMITATION ON LIABILITY

In NO EVENT WILL HEALTHKATTAA SERVICE PRIVATE LIMITED, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, PRACTIOTONERS, EMPLOYEES, REPRESENTATIVES, ASSOCIATES, CHHANEL PARTNERS, CHANNEL ASSOCIATES, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY PLATFORMS LINKED TO IT, ANY CONTENT ON THE PLATFORM OR SUCH OTHER PLATFORMS OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER PLATFORMS, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.