We thank you and appreciate your availing of services with us. Please read the policy, conditions and process carefully, as they will give you important information and guidelines about your rights and obligations as our customer concerning any service you avail from us. The policy concerning refund and cancellation requests shall be following the clauses as set forth:

1. CANCELLATION

1.1.Active Subscription Cancellation:
If a customer seeks to terminate their subscription prior to its expiration, their account shall be terminated upon the conclusion of the present subscription cycle. There shall be no provision for refund issuance during the remaining period of the subscription.

1.2.Account Access:

Customers will no longer be able to access their accounts once the cancellation request has been executed and the subscription term has come to an end.

1.3.Reactivation of Account:

Customers who have terminated their subscription possess the option to reinstate their account at their discretion in subsequent instances. Upon being reactivated, users will be able to retrieve their previous data and account configurations in accordance with the Privacy Policy Customers who have terminated their subscription possess the option to reinstate their account at their discretion in subsequent instances. Upon being reactivated, users will be able to retrieve their previous data and account configurations in accordance with the Privacy Policy.

2. REFUND

2.1.In no event shall the customers be eligible for any refund under any circumstance.
2.2. Upon complying with the Terms of Use of the Platform the Users explicitly waive off their rights to claim refund in form from the Company.
2.3.Although the Users are ineligible to claim for any refund in case of any dissatisfaction with the service providers by the service providers the users can submit their grievances at support@healthkattaa.com

3. RESOLUTION PROCESS

Customers should contact the Company’s customer support at support@healthkattaa.com to initiate to resolve any disputes.

4. MODIFICATION AND TERMINATION

4.1.The Company reserves the right to modify or terminate this refund and cancellation policy at any time, with or without prior notice.
4.2.Modifications to the policy will become effective upon posting on the Company’s website or notification to customers.
Please note that this policy is subject to the Company’s terms of service and any specific agreements between the Customer and the Company. It is important to review the terms and conditions applicable to individual transactions and services.